BRAND AMBASSADOR PROGRAM - TERMS & CONDITIONS
SEE Countries
Last updated: May 5, 2026
These Terms and Conditions govern participation in the SEE Countries Brand Ambassador Program, promoted by See Countries, Lda., corporate entity with tax number PT518018946, with registered legal address at Rua José Dias Simão s/n, 2200-062 Abrantes, Portugal, hereinafter referred to as SEE Countries, SEE, or the Company.
Participation in the Program is subject to the full reading, acceptance, and compliance with these Terms and Conditions, as well as, where applicable, the general Website Terms and Conditions, Privacy Policy, and any other SEE Countries policies in force.
In the event of any conflict between these Brand Ambassador Program Terms and Conditions and the general Website Terms and Conditions, these Terms and Conditions shall prevail with respect to matters specifically relating to the Brand Ambassador Program.
SEE shall make these Terms and Conditions available in at least Portuguese and English. In the event of any discrepancy in interpretation between language versions, the Portuguese version shall prevail.
1. Definitions
For the purposes of these Terms and Conditions:
Program means the SEE Countries Brand Ambassador Program.
Ambassador means the individual or legal entity approved by SEE to participate in the Program.
Applicant means the individual or legal entity submitting an application to the Program.
Customer means the person who makes or pays for an eligible booking.
Partner or Supplier means the operator or third-party entity providing the service booked through the SEE Countries platform.
Platform means the SEE Countries website, dashboard, and other digital systems.
Ambassador Code means the individual promotional code assigned to the Ambassador.
Personalized Link means the unique link generated in the system and associated with the Ambassador.
Eligible Booking means a booking that meets the requirements set out in these Terms and Conditions in order to generate commission.
SEE Commission means the commission, margin, fee, or commercial remuneration earned by SEE Countries in connection with a booking, calculated in accordance with the applicable internal commercial terms.
Content Booking means an experience granted free of charge, or under special conditions, for content creation purposes.
Content means any video, photograph, reel, story, post, article, text, audio, review, graphic material, or other creative asset created, published, or submitted by the Ambassador within the scope of the Program.
Dashboard means the restricted Program area accessible to Ambassadors and, where applicable, to Partners and administrators.
2. Purpose of the Program
2.1. The Program allows selected content creators, influencers, and other digital profiles to promote experiences and transfers made available through SEE Countries, using codes, personalized links, and other attribution mechanisms, in exchange for commissions and other benefits provided under the Program.
2.2. The Program is closed, not open to the general public, and participation is subject to application, direct invitation, or express approval by SEE.
2.3. The Program is intended for ongoing relationships with selected Ambassadors, with a performance-based structure, progressive levels, ranking, benefits, and, where applicable, Content Booking opportunities.
2.4. Participation in the Program does not constitute an employment contract, agency relationship, mandate, corporate partnership, exclusivity arrangement, franchise, or any legal representation relationship with SEE.
3. Eligibility and Application
3.1. The Program is available to individuals and legal entities of any nationality and country, provided they meet the requirements defined by SEE.
3.2. Only individuals aged 18 or over may participate, or, in the case of legal entities, representatives with sufficient authority to bind the applicant entity.
3.3. The application may include, among other elements, name, email, phone number, country, username, social media links, type of content, tax number, IBAN, and any other information deemed necessary by SEE.
3.4. SEE reserves the right to approve, reject, request additional information, suspend the review, or decline to proceed with any application, without any obligation to provide public justification.
3.5. The Applicant declares that all information submitted is true, complete, current, and accurate.
3.6. SEE may, at any time, request additional documentation for the purpose of validating identity, tax status, bank account ownership, professional activity, digital presence, or any other relevant elements.
4. Admission, Account, and Access to the Dashboard
4.1. Upon approval, the Ambassador may be granted access to the Dashboard, an Ambassador Code, Personalized Links, and any other functionalities made available by SEE.
4.2. Access to the Dashboard is personal and non-transferable, except in the case of legal entities using credentials through an authorized representative or employee.
4.3. The Ambassador is responsible for the use of their account, credentials, and access details and must ensure their confidentiality.
4.4. SEE may restrict, suspend, reset, or delete access for operational, security, audit, breach, suspected fraud, or Program termination reasons.
5. Ambassador Code, Links, and Tracking
5.1. Each Ambassador may be assigned a unique Ambassador Code by SEE for the purposes of:
a) granting a discount to the Customer, where applicable;
b) enabling commission attribution to the Ambassador;
c) identifying eligible bookings in the system.
5.2. The Ambassador Code remains the property of SEE, which may change, replace, suspend, or deactivate it at any time.
5.3. The Ambassador may generate Personalized Links to certain pages of the Platform, including the homepage, categories, experiences, and other relevant pages.
5.4. Unless otherwise technically indicated, links operate on a session basis and do not, by themselves, create an autonomous right to future commission outside the valid attribution logic at checkout.
5.5. The main commission attribution rule is the code active at checkout. If a user removes one code and applies another, the commission will be attributed to the code effectively active at the time the booking is completed.
5.6. The discount associated with the Ambassador Code is, as a rule, 5%, and SEE may change, suspend, or limit it at any time.
5.7. Unless expressly stated otherwise, the discount associated with the Ambassador Code may not be combined with points, other codes, or incompatible campaigns.
6. Scope of Eligible Bookings
6.1. Unless otherwise expressly stated by SEE, the following generate commission under the Program:
a) eligible experiences;
b) eligible transfers.
6.2. Unless otherwise expressly stated by SEE, the following do not generate commission:
a) events;
b) luggage services;
c) cancelled bookings;
d) refunded bookings, in whole or in part, to the extent of the refund;
e) no-shows;
f) fraudulent, artificial, abusive, or disputed bookings.
6.3. SEE reserves the right to change, at any time, the eligibility of categories, services, campaigns, collections, experiences, transfers, partners, or markets.
7. Commissions
7.1. The Ambassador receives a percentage of the SEE Commission, and never of the gross retail booking price. The SEE Commission applicable to each booking may vary, as a rule, between 15% and 25% of the eligible booking value, or such other amount as may result from the commercial terms in force.
7.2. The Ambassador's commission percentages are progressive and vary according to the level applicable within the Program, and may correspond, namely, to 25%, 30%, 35%, 40%, and 50% of the SEE Commission.
7.3. The Program may include a level system with lifetime progression based on the total accumulated volume of completed bookings, without prejudice to SEE's right to review, amend, or update the levels, their names, criteria, and benefits.
7.4. Commission shall only be deemed due where the booking:
a) has been correctly attributed to the Ambassador;
b) has been completed;
c) has not been cancelled, refunded, or subject to chargeback;
d) complies with all Program eligibility criteria.
7.5. The Dashboard may display commission and booking statuses including, but not limited to, pending, approved, paid, completed, cancelled, and refunded.
7.6. SEE may correct, cancel, reverse, reclassify, or offset commissions whenever there is a technical error, calculation error, invalid booking, fraud, refund, cancellation, promotional abuse, chargeback, or any other circumstance making the commission undue.
8. Payments
8.1. Commission payments are processed manually by SEE.
8.2. Payment shall only become available when:
a) the accumulated balance of approved commissions reaches at least €50;
b) the Ambassador has submitted the required data and documents;
c) SEE has validated the applicable tax and operational elements.
8.3. The Ambassador must issue an invoice, receipt, green receipt, invoice equivalent, or any other legally admissible document, depending on their legal and tax framework.
8.4. SEE shall process payments manually and in accordance with its internal operational management.
8.5. The Ambassador is solely responsible for all tax, accounting, reporting, and social contribution obligations in their country of residence, establishment, or registration.
8.6. SEE may suspend payments in the event of:
a) missing documentation;
b) suspected fraud;
c) dispute;
d) chargeback;
e) relevant refund;
f) breach of these Terms;
g) need for additional validation.
9. Ranking, Gamification, and Benefits
9.1. The Program may include a monthly ranking, performance history, level progression, badges, progress bar, and other gamification mechanisms.
9.2. In the event of a tie in the total value of completed bookings during the month, a technical tie shall be considered to exist.
9.3. The ranking is informative, motivational, and promotional in nature and does not in itself constitute an acquired right to any prize, benefit, or additional remuneration, unless expressly communicated by SEE.
9.4. SEE may grant prizes, visibility, special opportunities, benefits, experiences, or other advantages to the best-performing Ambassadors, without this constituting a permanent obligation.
10. Content Booking
10.1. SEE may make available to certain Ambassadors Content Booking opportunities, consisting of experiences granted free of charge or under special conditions for content creation purposes.
10.2. Access to Content Booking is neither automatic nor guaranteed for all Ambassadors and is always subject to:
a) selection;
b) availability;
c) profile suitability;
d) SEE's internal approval;
e) the Partner's approval, where applicable.
10.3. The Program provides for a limit of 1 Content Booking per month per Ambassador.
10.4. The Partner may define:
a) whether the experience is available for content creation;
b) monthly quota;
c) maximum number of participants;
d) available dates;
e) any other operational restrictions.
10.5. Companions, number of participants, and the specific conditions of the Content Booking depend on the experience and the Partner.
10.6. The Ambassador undertakes to publish and/or submit the required content within a maximum period of 7 days after the date of the experience.
10.7. Content published under a Content Booking must remain online and accessible for a minimum period of 12 months from the publication date, unless otherwise authorized in writing by SEE.
10.8. SEE assumes no obligation of continuous monitoring of the content's permanence online, but reserves the right to verify, at any time, the existence, visibility, compliance, and continued availability of the content.
10.9. In the event of breach of Content Booking obligations, SEE may:
a) block new requests;
b) suspend the Ambassador;
c) cancel benefits;
d) require reimbursement of the commercial value of the experience granted;
e) remove the Ambassador from the Program.
10.10. The Dashboard may require submission of a URL, platform type, optional attachments, and specific acceptance of SEE's right to use the content.
11. Promotional Content and Advertising Transparency
11.1. All promotional or advertising content related to SEE Countries must comply with:
a) these Terms;
b) applicable law;
c) good advertising transparency practices;
d) the rules of the platforms where it is published.
11.2. Whenever there is a commercial promotion, partnership, benefit, offer, consideration, commission, free experience, discount, or any material relationship with SEE, the Ambassador must clearly, visibly, and appropriately identify the content as advertising, sponsored, or equivalent.
11.3. The Ambassador may not make false, misleading, unsubstantiated, or deceptive statements regarding SEE, its Partners, the experiences, the commercial conditions, availability, or the benefits of the Program.
11.4. SEE may require the amendment, removal, correction, or clarification of any content it considers to be in breach of the law, these Terms, the brand image, or SEE's legitimate interests.
12. Use of the Ambassador's Own Code
12.1. The Ambassador may use their own code without specific limitations regarding the identity of the purchaser, provided that the booking is legitimate, completed, eligible, and compliant with the Program rules.
12.2. SEE may monitor suspicious patterns, artificial, abusive, fraudulent, or manipulated bookings, including conduct intended to improperly inflate commissions, ranking, benefits, or performance.
12.3. The fact that the Ambassador may use their own code does not prevent SEE from cancelling commissions, blocking payments, suspending the account, or removing the participant in cases of fraud, simulation, chargeback, abusive cancellation, or any other improper use.
13. Ambassador Obligations
The Ambassador undertakes to:
a) keep their data updated;
b) act in good faith and in compliance with applicable law;
c) promote SEE honestly, transparently, and in a way that is compatible with the brand image;
d) comply with SEE's instructions and the Program rules;
e) refrain from spam, fraud, booking manipulation, scraping, abusive automation, or any other unlawful conduct;
f) not use the SEE brand without authorization outside the permitted scope;
g) not create pages, profiles, accounts, advertisements, or assets that may be confused with official SEE channels;
h) not infringe third-party rights;
i) cooperate with audit, clarification, and evidence requests;
j) submit, where applicable, proof of published content, metrics, or additional documentation.
14. Intellectual Property Rights and Use of the SEE Brand
14.1. All rights relating to the SEE Countries brand, logos, visual elements, trade names, institutional materials, software, dashboard, databases, layout, texts, campaign assets, and other distinctive elements belong to SEE or the respective rights holders.
14.2. Within the scope of the Program, SEE grants the Ambassador a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use the brand and materials made available solely to the extent necessary for regular participation in the Program.
14.3. The Ambassador may not register domains, handles, profiles, trademarks, campaigns, or assets that may create confusion with SEE Countries.
14.4. Any goodwill resulting from the use of the SEE brand shall inure to the benefit of SEE.
15. License Over the Ambassador's Content
15.1. The Ambassador retains original ownership of the content they create, without prejudice to third-party rights and the license granted under the following clauses.
15.2. By participating in the Program, submitting content, carrying out Content Booking, or accepting any consideration related to the Program, the Ambassador grants SEE a license that is:
a) non-exclusive;
b) worldwide;
c) free of charge or included in the consideration received;
d) sublicensable to SEE's agencies and service providers;
e) unlimited in time.
15.3. SEE may use the content in:
a) social media;
b) website;
c) landing pages;
d) blog;
e) newsletter;
f) presentations;
g) PR;
h) advertising campaigns;
i) paid ads;
j) commercial and institutional materials.
15.4. Credit to the Ambassador is not mandatory and shall remain at SEE's discretion.
15.5. The Ambassador warrants that they hold the necessary rights, authorizations, and consents for the publication and licensing of the content, including image, voice, music, locations, and third parties.
15.6. The Ambassador shall indemnify SEE for any damages, costs, claims, or liabilities arising from infringement of third-party rights in connection with the content provided.
16. Data Protection
16.1. SEE shall process the personal data of the Applicant and the Ambassador to the extent necessary for application management, Program execution, operational management, payment validation, fraud prevention, compliance with legal obligations, and the protection of its legitimate interests.
16.2. Within the scope of the Program, SEE may process data such as name, email, phone number, country, social media accounts, tax number, IBAN, performance history, commissions, logs, and any other elements necessary for the execution of the Program.
16.3. The Ambassador undertakes not to use Customer, Partner, or other third-party data obtained through the Platform for incompatible, unlawful, or unauthorized personal purposes.
16.4. Data processing within the Program shall also be governed by the Privacy Policy in force.
17. Monitoring, Audit, and Evidence
17.1. SEE may monitor the Program for the purposes of security, audit, fraud prevention, commission validation, performance analysis, and contractual compliance.
17.2. SEE may request, at any time:
a) proof of publication;
b) links;
c) metrics;
d) tax documents;
e) bank account evidence;
f) identification;
g) additional clarifications.
17.3. SEE's internal records, technical logs, Dashboard history, booking statuses, and operational information shall constitute sufficient evidence, except in the event of manifest error.
18. Suspension, Limitation, and Removal
18.1. SEE may, at any time, suspend, limit, place under review, or remove any participant from the Program.
18.2. Grounds for such action include, namely:
a) breach of these Terms;
b) fraud or reasonable suspicion of fraud;
c) spam;
d) booking manipulation;
e) misuse of the brand;
f) false or misleading information;
g) breach of Content Booking obligations;
h) lack of cooperation in audits;
i) reputational damage to the brand;
j) public or private conduct likely to harm the image, credibility, or reputation of SEE, its Partners, or the Program itself.
18.3. Suspension may include, among other effects:
a) code deactivation;
b) Dashboard blocking;
c) payment freeze;
d) ranking blocking;
e) loss of access to Content Booking.
18.4. Removal from the Program does not prejudice SEE's right to:
a) offset amounts;
b) retain sums under investigation;
c) require reimbursement of benefits;
d) enforce indemnification rights.
19. Liability
19.1. SEE operates as an intermediary/aggregator platform and the booked service is provided by the Partner.
19.2. Within the scope of the Program, SEE does not guarantee any minimum volume of bookings, revenue, notoriety, growth, access to campaigns, Content Bookings, visibility, ranking, or commercial results for the Ambassador.
19.3. SEE shall not be liable for:
a) failures of third-party platforms;
b) algorithm changes;
c) removals by social media platforms;
d) unavailability of experiences;
e) refusal by Partners;
f) cancellations;
g) errors attributable to third parties;
h) force majeure.
19.4. The Ambassador shall be fully liable for damages caused to SEE or to third parties by breach of these Terms, applicable law, or third-party rights.
20. Amendments to the Program and to the Terms
20.1. SEE reserves the right to update or amend these Terms at any time, and it is the Ambassador's responsibility to consult the latest version.
20.2. SEE may also amend:
a) percentages;
b) levels;
c) benefits;
d) eligibility criteria;
e) promotional mechanics;
f) tracking rules;
g) Content Booking rules;
h) Dashboard functionalities.
20.3. Continued participation in the Program after an update to the Terms or applicable rules shall constitute acceptance of such changes.
21. Termination
21.1. The Ambassador may terminate their participation in the Program at any time by written notice to SEE.
21.2. SEE may terminate the Program in whole or in part, or the participation of any Ambassador, at any time.
21.3. Termination shall not affect the survival of clauses which, by their nature, should remain in force, including intellectual property, content license, liability, set-off, data protection, evidence, jurisdiction, and applicable law.
22. Partial Invalidity
22.1. The invalidity, nullity, or unenforceability of any provision of these Terms shall not affect the validity of the remaining provisions.
23. Applicable Law and Jurisdiction
23.1. These Terms shall be governed by the laws in force in Portugal.
23.2. Any disputes arising from the interpretation, validity, execution, or termination of these Terms shall be subject to the jurisdiction of the Lisbon District Court (Portugal), without prejudice to any mandatory legal provisions that may apply.
24. Contact
For matters relating to the Brand Ambassador Program, the operational contact designated by SEE is: affiliate.support@seecountries.com